Notice Based on the Act on Specified Commercial Transactions
Last updated: August 20, 2026
This notice is provided in accordance with Japan's Act on Specified Commercial Transactions.
Note: For in-app purchases made through the App Store, Apple Inc. is the seller of record. We provide this notice as the business that offers those paid features.
Business name
suplum (trade name) / Representative: Shuji Hori (堀修治)
Address
Disclosed without delay, in writing or by email, upon request.
Contact
We accept inquiries through our contact form.
Our telephone number and email address are disclosed without delay, in writing or by email, upon request.
Price
As shown on each service or app sales page and on the purchase screen. Displayed prices include Japanese consumption tax.
Additional fees
Internet connection charges required for use are borne by the user.
Payment method and timing
For purchases through the App Store, the payment method and timing follow Apple’s rules. For direct sales, they are shown on each sales page.
Time of service delivery
Available immediately after payment is completed (download / start of use).
Returns and cancellations
Due to the nature of digital content, returns and refunds after purchase are generally not accepted. Refunds for App Store purchases follow the procedures established by Apple.
For auto-renewing subscriptions, you can stop future renewals by cancelling from your device settings at least 24 hours before the next renewal date. Cancelling does not refund the remainder of a period already paid for.
System requirements
iPhone running iOS 15.0 or later. An internet connection is required.
Application validity period
None.